Privacy Policy

Last Date Modified: 30-05-2018

1. Scope of our Privacy Policy

Grapedrop considers protecting and ensuring the safety of user data its top priority. We take the issue of privacy very seriously and would like the users of the service to know that Our Website takes all needed precautions to safeguard and protect user data. Consequently, the gathering, storage, analysis, and use of data during a visit or use of the Website, its services, and offers are in strict compliance with this privacy policy and the relevant legislation. We, at Grapedrop, will only, when required, start gathering and processing users' data if the user provides consent to do so, or if Grapedrop is required to do so by law or legislature.

We have written this policy to help you understand how Our Website gathers, processes, analyses, and uses users' data to provide website services and functionality to users. Our main aim with this policy is to comply with relevant legislation and to act, in our best ability, to prevent unlawful and offensive use, management, damage, destruction, or misapplication of users' data. Our Website, to the best of its abilities, aims to securely store and process all users' data.

2. Personal data

When you sign up for an account with Our Website you are required to provide personal information. Personal data is required to be able to link the account to an individual or a company, ultimately helping Our Website to identify the user. Personal information includes, but is not limited to, full name and email address. User personal information will be treated confidentially at all times. Any other information that cannot be used to identify a user is considered general information (data that cannot be used to directly identify includes but is not limited to, a reference to users username, Internet browser information, gender, age, or education).

3. Data Use and Collection

The Website can be visited without any personal data provided. Our Website processes anonymous metadata through cookies such as the URL of the requested file, the amount of data transferred, the date and time of the request from the user, Internet browser information, operating system type, the IP address of the used device, and reference links such as if a user clicks on certain links. This metadata cannot be used by Our Website to obtain personally identifiable information. This information is only used for general purposes, such as for technical improvements and statistical purposes.

When a visitor chooses to participate actively in the Website, through, for example, setup of a profile, the visitor must enter their personal information, which might include, but is not limited to, their full name, address, and contact information which is collected for security reasons. If users opt to provide personal data, that user provides the necessary authorization to transmit, process, and store this data on the server of the web hosting companies used by Our Website. Similarly, some information can be collected during the process of placing and processing orders on the Website or submitting comments or feedback.

Our Website will not share personal information with third parties unless our users have expressly given their permission to do so. Due to legal requirements and to comply with the relevant laws, Our Website is sometimes forced to reveal users' personal information in certain cases, for example, upon request of the authorities or to process payments. This also includes Our Website exchanging information on individual users to enable and facilitate credit card transactions or assess the creditworthiness of the user. Our Website could be required to disclose information to appropriate authorities for investigation should that be required to do so by law or to protect itself, its users, and contractors from potential abuses.

The user always has the right to request information about the stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.

4. Communications

Our Website will sometimes send you communication via email. Examples of such emails include an email welcoming you to the site, a new user notification, verification emails, or any other emails that are required to operate your accounts, such as emails related to financial transactions via the website, account management email, or system notifications. You can stop some of these emails only if you terminate your account with Our Website.
Users can opt-in to receive additional communication. This communication includes information such as feature alert or news notifications. Users can adjust the type of notifications on their settings page. Users are also always provided with an option to opt-out completely from this notification. Should you wish to do so, please adjust the settings on the relevant page.

You might also receive emails that Our Website believes will be useful for you as a user of the website. Such emails might include promotion notifications, announcements of new services or products delivered via the site, surveys, periodic newsletters, information and updates on new functionality or new developments on the site, and event information or other promotional or commercial communication. You can always manage how and when you receive such emails from Our Website by adjusting the type of notifications on the users' setting page.

5. What information we collect

Our Website might have certain parts included on its web pages that provide us with information and data on usage of our sites. This information includes:
  • The website pages visited
  • The average duration of a page view
  • Location previous to visiting the Our Website or website
  • The navigation behavior and habits of the user

6. Cookies

Some of our web pages use cookies. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are "session cookies" and they are automatically deleted after your visit. Other cookies remain in your browser's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

7. Party responsible for this website

The party responsible for processing data on this website is:
Grapedrop Inc.
267 Sunset Beach Road
Richmond Hill ON L4E 3H3, Canada
Email: [email protected]

8. Children's Privacy

Our Website and services are intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 13. If we learn that any personal information has been collected from a child under 13, we will delete the information as soon as possible. If you believe that we might have collected information from a child under 13, please contact us at [email protected]

9. Links to third-party websites

For your convenience, Our Website and Service may provide links to third-party websites or services that are not governed by this Privacy Policy. To the extent that any linked third-party websites or services you visit are not owned or controlled by Grapedrop, we are not responsible for those websites' or services' content or information practices. We encourage you to review the privacy policies of any site or service before providing any personal information.

10. Privacy Policy updates

Due to constantly developing legislation that affects the privacy principles of online users, Our Website might be required to update or otherwise modify this policy to be in line with the updated legislation and to comply with the new principles. As soon as the policy is updated, Our Website will endeavor to post an updated version on the website and indicate the "last modified" date at the top of this page. The new policy becomes effective from the moment it is posted or updated on the website.